The Ascension Island Government (AIG) is pleased to announce a partnership with Omnitouch as the incoming telecommunications service provider for Ascension Island, following notice by Sure South Atlantic Ltd. (Sure) of its intention to cease its role as the on-island telecommunications provider on 28 February 2026. This partnership should ensure the ongoing availability of reliable telecommunications for the community from 01 March 2026.
Omnitouch Network Services designs, builds, and operates cellular networks in geographically remote and challenging parts of the world. They have provided telecom services in various regions and for other operators, including Australia, Alaska, Norfolk Island, the Pacific and Indian Ocean Islands, and Central America.
Omnitouch will collaborate with AIG and key stakeholders to plan and deliver the transition. Work is already underway to design, install, and test the new systems, including a mobile network provision with 4G mobile. Package details, eSIM, and SIM cards will be released in the new year. While every effort will be made to ensure a smooth transition, residents and businesses should note that there may be some risk of temporary disruption and/or teething problems as we work at pace to put in place the new arrangements.
As this process moves forward, AIG will continue to keep you informed. We understand the importance of connectivity in daily life, work, and staying in touch with loved ones. AIG is working closely with employing organisations and other stakeholders to find the best possible outcome for our community.
Your trust and patience are greatly appreciated as we work together to secure a sustainable future for telecommunications on Ascension Island.
Updated announcements will be made available here. For further questions, contact the Administrator’s office on 67000 or aigenquiries@ascension.gov.ac.
